How soon can I receive the model I've bought?
Soon as you dove the payment you will receive an email with the link to the product. If for whatever reason you don't receive your product, please check your junk folder and email address, if you still don't be able to download the purchased file, contact luGher3D. *Please pay your attention that we don't provide any physical models. luGher3D deals only with computer files.
Can i have the 3D models converted in a different format?
Please let us know through the contact page and we will convert your model to any requested popular format for free. We can convert models to all these formats: Maya Binary (*.mb, all versions), Maya ACSII (*.ma), Audtodesk FBX (*.fbx), Wavefront OBJ (*.obj), 3D Studio (*.3ds), Collada (*.dae), Alembic (*.abc), Stanford (*.ply), Stereolithography (*.stl), and others.