Personal data we collect

Where practicable, we will give you the option of interacting with us anonymously or using a pseudonym.

We collect the personal data necessary for us to provide you with the services you have requested from us, and to manage your 3Dmodel-Spectrum application (jointly referred to as “Personal Data”). You do not have to provide us with your personal data, but if you do not do so, we may not be able to provide you with some or all of our services.

By disclosing personal data to 3Dmodel-Spectrum, you are consenting to its collection. If 3Dmodel-Spectrum receives unsolicited personal data about you, this personal data may be included in your 3Dmodel-Spectrum application. This may include personal or sensitive information that 3Dmodel-Spectrum could not have solicited from you. 3Dmodel-Spectrum may choose to destroy unsolicited personal data about you that is not relevant to 3Dmodel-Spectrum’s functions.

The personal data that you are currently required to provide to lodge a 3Dmodel-Spectrum application includes:

General:

  • full name (including any previous name(s))
  • address(es) (including any previous address(es))
  • date of birth
  • email address
  • telephone number(s)
  • qualification information
  • gender
  • citizenship/residency status
  • English proficiency

From time to time you may have the option to participate in surveys or other activities intended to improve 3Dmodel-Spectrum’s Services, which may involve providing additional personal data. Your participation in such activities is subject to your consent.

How we collect your information

We may collect your information in various ways, including but not limited to:

  • 3Dmodel-Spectrum application and website
  • email
  • telephone
  • written correspondence
  • in person
  • via social media

How we use your personal data

We only use your personal data for the purpose for which it was provided to us, related purposes, purposes for which you consent, and as otherwise required or permitted by law.

Such purposes include:

  • provision of information about any of 3Dmodel-Spectrum’s services that may be relevant to you
  • provision of information about institution services which may be relevant to you
  • responding to your enquiries
  • to identify you when you log into 3Dmodel-Spectrum’s online services or otherwise contact 3Dmodel-Spectrum
  • providing you with services you have requested
  • processing your 3Dmodel-Spectrum application to determine your eligibility for courses
  • advising you about subject prerequisites
  • maintaining/administering your application
  • processing payments you have authorised
  • any other purposes identified at the time of collecting your information.

We will only use your sensitive information for the purposes for which it was initially collected, other directly related purposes or purposes to which you otherwise consent.

Cookies statement

A cookie is a small data file that is placed on your computer or mobile device when you visit a website. Website owners widely use cookies in order to make their websites work, or to work more efficiently, as well as to provide reporting information. We and our third party providers use cookies to:

  • Personalise your visit to our website (as a cookie allows a web server to ‘remember’ visitors on subsequent visits without having to prompt them for information previously supplied. A cookie can also remember courses previously viewed by a site visitor)
  • Provide information about 3Dmodel-Spectrum to you while you browse
  • Obtain non-identifying information about your demographic group and general interests.

Important notice in relation to fraudulent documentation

The Privacy Act 1988 (Cth) authorises 3Dmodel-Spectrum to use and disclose your personal data without following the provisions in this Privacy Policy where 3Dmodel-Spectrum has reason to suspect that you have engaged in serious misconduct in relation to 3Dmodel-Spectrum’s functions, if the use or disclosure of the personal data is necessary in order for 3Dmodel-Spectrum to take appropriate action in relation to the misconduct.

3Dmodel-Spectrum considers the provision of fraudulent documentation to be serious misconduct in relation to 3Dmodel-Spectrum’s functions. Therefore, if 3Dmodel-Spectrum has reason to suspect that you have presented fraudulent documentation of any kind, 3Dmodel-Spectrum may use or disclose your personal data in a manner inconsistent with this Privacy Policy to the extent required to undertake an investigation into that documentation and to take appropriate action in light of the outcome of the investigation.

Security of your information

We will take reasonable steps (including any measures required by law) to ensure your information is protected and secure.

For any payments you make via our websites, over the telephone or face to face, we use a recognised payment service provider that is required to take reasonable steps to protect your information. We also take reasonable precautions to ensure that any information you provide to us through our websites is transferred securely.

However, no data protection and security measures are completely secure. Despite all the measures we have put in place, we cannot guarantee the security of your information, particularly in relation to transmissions over the internet. Accordingly, any information which you transmit to us is transmitted at your own risk. You must take care to ensure you protect your information (for example, by protecting your 3Dmodel-Spectrum usernames and passwords) and you should notify us as soon as possible after you become aware of any security breaches.

Age Limitations

Our online Services are not directed to children under 13 years of age.

If you believe we have collected information about a child under the age of 13, please contact our email so that we may take appropriate steps to delete such information.

If you are at least 13 but under 16 years of age, please get the consent of your parent or legal guardian before you give us any personal data about yourself. Your parent or guardian should contact 3Dmodel-Spectrum and provide us with their name, e-mail address and any other identifying information that we may request. 3Dmodel-Spectrum needs this information in order to verify that they have provided the necessary consent. We may follow up by phone or other means in some circumstances. If you are at least 13 but under 16 years of age, do not contact us or provide us with any personal data until after your parent or guardian has sent us an e-mail consenting to your contact and provision of such information.

Data retention

3Dmodel-Spectrum retains your personal data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to complete your application, send you the newsletters you subscribed to, to provide you with customer service, answer queries or resolve technical problems, etc.), unless a longer period is necessary for our legal obligations or to defend a legal claim.

If you have created an 3Dmodel-Spectrum account with us, we will delete that account and your personal data upon your request or 30 days after it has become inactive. We will consider your account ‘inactive’ when you haven’t used your 3Dmodel-Spectrum account for a period of 2 years. When we cancel your account, your personal data will be deleted. If we need to store certain types of your personal data for a longer period due to legal requirements, we will store such data in accordance with the mandatory periods.